From Chaos to Control: Transforming Lease Management in Your IT Department

CSI Leasing Customer

• Fortune 1000 Company
• Manufacturer of consumer electronics
• 72 locations in the US

The Problem

By using several technology lessors, this IT department found itself in asset management chaos. Hundreds of assets were acquired each month, using multiple lessors and monthly contracts with each. The purchasing process was a paperwork nightmare, requiring several employees to focus on little but lease management. Trying to track leased assets was disastrous and time-consuming, resulting in many expensive problems including consistently late returns. Compliance with disposal laws was an afterthought, leaving the company exposed to considerable risk. Clearly, the intended benefits of leasing were diminished by the excessive costs of inefficiency.

The Solution

The CIO realized the only way to regain control was to simplify the process. Scaling down to one lessor was the goal, so choosing the right one would be critical. After thorough analysis of several lessors’ abilities and services, they chose CSI Leasing and our quarterly SmartTrack lease program.

How CSI Did It
CSI effectively helped the CIO and his team streamline acquisition, asset tracking and disposal. Improvements included:

• Quarterly installation and documentation
• Number of annual lease agreements reduced from more than 50 to less than 10
• Order tracking and management provided by CSI lease administrator
• 90% reduction in lease paperwork
• Asset tracking with serial number detail maintained online provided accurate information and better
  decision-making ability
• Newfound flexibility to change platforms with ease
• On-time returns coordinated by CSI, plus compliance with disposal laws

• Four full-time IT employees redeployed to other areas
• Payment processing and transaction costs decreased
• Fewer end-user disruptions
• End of lease savings – no more late returns fees, volume shipping discounts

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