FAQ

Q: Do you lease used equipment?

A: Yes. Many of our customers choose to lease used equipment, especially those in the healthcare industry. Since CSI is independent of manufacturers, we have no preference in the type of equipment you choose.

Q: You are headquartered in St. Louis, will I still receive personal attention in my city?

A: Yes, CSI has 40 offices located throughout the U.S. in most major metropolitan cities. We pride ourselves on building strong relationships based on personalized attention and superior service. Your local account representative will work with you one-on-one to ensure that you are satisfied throughout the life of your lease.

Q: We have plenty of cash available. Why should I lease instead of purchase my equipment?

A: There are many factors to consider when making the lease versus purchase decision. Just because you have enough cash on hand to buy equipment doesn’t mean it’s the best decision for your organization. First, ask yourself how long you plan to keep the equipment. If you are only keeping it for a short time (between two and seven years), leasing is usually a better alternative because it allows you to refresh easily.

It’s also always a good idea to do an internal lease versus purchase analysis. You may find that the cost of the equipment is often times a small portion of the total cost of ownership. Keep in mind that as assets age, their maintenance and support costs rise significantly. Keeping a piece of equipment until it dies may seem like a good idea, but it might actually cost you more in the long run. Additionally, be sure to factor in the cost of equipment disposal when purchasing. When you lease, the lessor is responsible for proper disposal, which can save you a significant amount.

There can also many tax benefits to leasing since payments are often treated as operating expenses. Talk to your accountant to find out if this could benefit your organization.

Many organizations do not lease because they have a “need” for financing. Rather, they look at leasing as an overall equipment management philosophy that helps save cash up front and over time all while having a planned refresh schedule in place. Take some time to explore the other benefits of leasing to determine if it is a good fit for your organization.

Q: I just purchased my equipment, but have decided that leasing is a better option for my organization. Can you help?

A: Yes, this can be done through a purchase-leaseback. You sell CSI your recently purchased assets at invoice or current book value, and then we lease them back to you for a term that you are comfortable with. This will free up your capital to use for more revenue-generating activities.

Q: I need various types of equipment, from multiple manufacturers. Can I put it all on one lease schedule?

A: Yes. Because CSI is independent of vendors and manufacturers, you can lease all of your equipment with us and place it all on one schedule.

Q: I want to lease in a country that is not listed on your international map. Do you have another solution?

A: CSI can offer a cross border lease in many countries that are not listed on the map. Contact us for more details.

Q: I want to give my employees the opportunity to purchase our off-lease equipment. Can you help me?

A: Yes, CSI’s employee sales program, InsideTrackSM, allows your employees to purchase your leased equipment at end of term. Transactions are handled on an e-commerce website that CSI manages. Simply put, InsideTrackSM helps your employees get a great deal on a home or student computer. And you save the time and money you would have spent to pack and ship the equipment back to CSI.

Q: Do you have packing and shipping requirements when I return equipment at end of lease?

A: Although we do not have any requirements, we do provide an online packing guide that provides a step-by-step packing process with general suggestions as to how to return leased equipment. You can ship with whomever you choose, however CSI can also arrange shipping for you with one of our preferred carriers who give us discounts that we pass on to you.

Q: I have a lot of stockpiled equipment in storage I need to get rid of. Can you help?

A: Yes. In addition to processing CSI’s off lease equipment, our wholly-owned subsidiary EPC can provide disposal services for equipment you own. EPC will come to your location to wrap, pack and ship equipment back to one of its facilities where the equipment will be cleansed and remarketed or recycled. EPC also offers onsite data sanitization and destruction for organizations with very strict data security policies. And with nine locations across North America, EPC can be at your office in a moment’s notice.